Revel enlists Industry Nine to cover CSS rim warranties
Revel Bikes has announced it's partnering with Industry Nine to keep lifetime coverage in place for Revel carbon wheels manufactured by CSS/Forge+Bond. This follows CSS Composites' September shutdown, which ended factory support for the thermoplastic rims it produced for several brands and left warranty obligations in question. Revel had already stopped producing wheels with CSS but continued to offer a warranty on any existing products.
Revel said it is subsidising most of the cost to keep riders covered, and noted the warranty applies only to Revel wheels produced by CSS/Forge+Bond.
The owners can get a rim-only replacement for US$175 or a full rebuild by Industry Nine for US$250, which includes a new rim, spokes, nipples, and labour. Revel supplies shipping labels and instructions, and the typical rebuild turnaround, according to Revel, is one to two weeks. [revelbikes.com]
