Shimano opens claims process for recalled cranksets
Shimano has officially opened the claims process for US cyclists affected by its ongoing Hollowtech II crankset recall. Riders can now submit reimbursement and warranty claims through the settlement website.
Shimano's public announcement of the process comes just weeks after a US federal judge granted preliminary approval to a proposed class action settlement relating to the 2023 recall. The company has also shared a social media post directing affected riders to the website.
For more background on the case and what the proposed settlement includes, read our deeper dive here.
